FAQ’S

How long will it take for my gift box to arrive?

Gifts typically ship within 2-3 working days. Please allow at least one week for delivery. If you need your gift on or by a specific date please email us at info@giftandgrace.com and we will work with you to make it happen!

[We currently only deliver our pre-designed collections within the United Kingdom].

Will my order of multiple boxes all arrive at once?

For an order of 1-8 boxes, these are packaged and posted individually to keep postage costs to a minimum. Orders will be dispatched on the same day but may arrive separately. If you have ordered more than one box and would like them shipped all together in one parcel, please contact us directly at info@giftandgrace.comOrders of 9-12 boxes will be sent in one complete package via a heavy weight postage option. 
If you would like to place an order of over 12 boxes, please contact us directly so we can arrange the best delivery option for you. 

Do you provide gifts for events other than weddings?

We can create and style gifts for any occasion with our bespoke service. Contact info@giftandgrace.com for more information.

Do you have an order minimum?

For Pre-designed orders there is no minimum. For our bespoke service, these are dealt with on a case by case basis, get in touch at info@giftandgrace.com

What if I want something in my box that isn’t on your website?

If you want to include other products, get in touch with us to discuss our bespoke service - info@giftandgrace.com

Where do you deliver?

We currently only deliver our pre-designed collections within the United Kingdom.

Do you make corporate gifts?

Absolutely! For corporate orders please contact us about our bespoke service info@giftandgrace.com

Can you adapt boxes to include personal logos, colour schemes etc?

Absolutely! Email us to chat about our bespoke service info@giftandgrace.com

I am a supplier and would like to collaborate with you. Who do I get in touch with?

We are flattered and would love to chat to you! Please contact us at info@giftandgrace.com

Is the delivery cost included?

The delivery cost is not included in the product price. Delivery costs will be calculated at Checkout.

Can I ship to multiple addresses?

If you would like to ship our Pre-designed gift boxes to multiple addresses please order each box individually with corresponding delivery address. For bespoke orders, multiple addresses can be agreed upon ordering.

Do you sell wholesale?

We don’t offer wholesale at the moment but to register your interest for future opportunities email us at info@giftandgrace.com

What’s included within in each box?

We have included a great selection of products in each box, which are specific to the occasion. Please see each product page for details on the exact products. If you would like further information on any of the products included then please do email us at info@giftandgrace.com

How often is the pre-designed collection updated?

This can vary depending on the collection within the pre-designed section. We aim to keep all information online completely up-to-date.

What is the size of each box?

Sizes of boxes vary depending on the style of gift box. Please see each product page for exact dimensions.

Can you include a message in the box?

Every Gift & Grace gift box comes with a notecard positioned inside. If you input your name on the product page then we will handwrite who the gift is from.

 

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